Delivery and returns

 

Shipping Fees 📦

Good news: Léon travels all around the world 🌍

ZONE 1 : Belgium · France · Luxembourg · Netherlands · Germany

€4 : Pickup point delivery
€5.90 : Home delivery

Free shipping from €120. Your lingerie drawer will thank you.

ZONE 2 : Austria · Denmark · Italy · Portugal · Spain · United Kingdom

€9.90 : Home delivery

Pickup point option: €5 : Portugal · Spain · Italy · Austria

Free shipping from €120 (pickup point delivery)

ZONE 3 : Rest of the world 🌍

€19.90 : Home delivery

Delivery Time ⏳

Your order is prepared within 24 hours on business days.
Once shipped, estimated delivery times are:

Belgium
3 business days (home delivery)
4 to 5 business days (pickup point)

France · Netherlands
2 to 5 business days

Rest of Europe
5 to 7 business days

Rest of the world
11 to 18 business days

Returns & Exchanges

Return Policy

We accept returns for refund within 15 days from the date of your order.

Items must be unworn, unwashed, and with their tags still attached to be eligible for return within 15 days of delivery.

You are responsible for the return shipping costs. These costs are non-refundable and will be deducted from the total refunded amount, corresponding to the initial shipping fee.

Free Exchanges

Exchanges are free in Belgium, France, Netherlands, Luxembourg, Germany, Portugal, Spain, Italy and Austria, via a pickup point.

Need to exchange or return your order?

Log in to your customer account to submit your request, or contact us by email at info@leonlingerie.com

You can also reach us via the chat available at the bottom left of the page.

Uncollected pickup point parcels

Any parcel that is not collected from a Mondial Relay pickup point will automatically be returned to the Léon Lingerie office.

In this case, you have two options:

• Request a new shipment, which will be charged at the same cost as the initial shipping.

• Request a refund, in which case €12 will be deducted. This amount covers the costs incurred, including packaging, handling, and the time required to process the shipment and return.